Conference Services Manager - The Sanctuary

Kiawah Island Golf Resort • Kiawah Island, SC

2d

About The Position

Under the supervision of the Director of Catering and Conferences Services, professionally and accurately coordinates the activities of the hotel’s various departments for all Corporate & Association groups, social group events, day groups and special events and handle small group events assigned by the Director. This position is a management position and must be able to work flexible hours. They will act as a liaison between the client and the hotel staff from planning, through the function to follow-up post departure.

Requirements

• Past hotel or event planning experience required.
• Computer training and typing skills required.
• Knowledge of local area is helpful.
• Must be able to communicate with proper grammar in English and provide legible and detailed communication.
• Excellent telephone, Interpersonal and organizational skills.
• Ability to multi task and prioritize assignments.
• Proficient in Microsoft Word and Excel, Delphi sales and catering system.
• Must have professional demeanor and have a friendly positive attitude.
• Must have strong problem solving skills, attention to details and creativity.
• Must contribute to a positive work environment.
• Must be able to lift minimum weight of 20lbs
• Capable of working consecutive and flexible hours
• 80% - Sitting for office work
• 20% - Stands during shift

Nice To Haves

• College degree preferred.
• Food and Beverage or Hotel Management experience strongly preferred.

Responsibilities

• Responding to guest inquiries in a timely manner.
• Completes all banquet event orders, group resumes in the timelines drawn out by the Director.
• Plans and meets with clients on planning sites.
• Plans banquet services and menus and up sell variety of services and products.
• Prepares ancillary contracts (ie. golf, spa) and coordinates third-party vendor information’s as needed.
• Distributes information to hotel departments via in forms and meetings.
• Remains on-site during the events.
• Guarantee timeliness, cleanliness and follow-up of event through final payment.
• Maintains and support Service commitments and Core Values.
• Ability to follow directions from the Director.
• Ability to execute tasks in a timely manner with minimal supervision.
• Effectively be able to organize information and multitask in fast paced environment.
• Ability to observe and ensure that the highest standards are maintained at all times.
• Ability to work cohesively with other departments.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees