Conference Services Manager

Compass Group USA • Newark, NJ

83d • $70,000 - $75,000

About The Position

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A! The Conference Services Manager is the primary point of contact for clients, ensuring seamless planning and execution of meetings and events. This role manages customer communications, coordinates logistics, and maximizes space utilization to deliver exceptional experiences.

Requirements

• Minimum 2 years of experience in hotel, corporate, or conference center settings.
• Prior experience in conference services management or supervisory roles.
• Basic knowledge of AV equipment.
• Ability to lift/move conference furniture and equipment.
• Strong communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Serve as the liaison between clients and internal departments to ensure event needs are clearly communicated and met.
• Collaborate with leadership to present accurate catering options and menus.
• Distribute timely and detailed event information to the management team.
• Coordinate with the Audio Visual team for room setups, tech requirements, and special requests.
• Monitor operational effectiveness and report any issues or inefficiencies.
• Perform additional duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees