CONFERENCE SERVICES ATTENDANT (FULL TIME)

Compass Group•Cambridge, MA

11d•$29 - $42•Onsite

About The Position

We are hiring immediately for a full time CONFERENCE SERVICES ATTENDANT position. Location: AstraZeneca - 290 Binney Street, Cambridge, Massachusetts 02142. Note: online applications accepted only. Schedule: Full time; Monday through Friday, 7:30 am to 4:00 pm or 8:00 am to 4:30 pm. More details upon interview. Requirement: Prior customer service experience is preferred. Logistical & Administrative Support: Serve as the primary support for the Meetings & Events Manager by handling advanced planning, budget tracking, and the execution of high-priority projects. End-to-End Event Coordination: Manage the full lifecycle of diverse events—from R&D team meetings and town halls to large-scale holiday gatherings—including the development of timelines, run-of-show documents, and floor plans. Vendor & Stakeholder Liaison: Act as the central point of contact for internal teams (AV, Catering, IT) and external vendors, overseeing contract negotiations and ensuring high-quality service delivery. On-Site Operational Oversight: Lead all on-site activities, including setup, registration, and breakdown, while providing proactive, real-time problem-solving to ensure seamless execution. Qualified Industry Professional: Requires a Bachelor’s degree and 3+ years of experience, ideally within a corporate or biotech environment, with a proven ability to manage multiple projects simultaneously in a fast-paced setting Perks: $350 per month Commuting Stipend Pay Range: $29.00 per hour to $42.00 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1501092. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job SummarySummary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.

Requirements

Previous customer service or houseman/porter experience preferred.
Ability to lift up to 50 pounds.
Working knowledge of Microsoft Office products.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Requires a Bachelor’s degree and 3+ years of experience, ideally within a corporate or biotech environment, with a proven ability to manage multiple projects simultaneously in a fast-paced setting

Responsibilities

Moves and places tables, chairs, and supply linens for each event in the conference center.
Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
Refreshes rooms between meetings.
Provides prompt and detailed service as scheduled by management or by request.
Maintains consistent phone and email communication with clients, guests, team members, and support departments.
Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
Communicates with co-workers and service partners to ensure updated information is shared.
Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
Assists with basic audio visual equipment, as needed.
Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)