Conference Service Manager - Limelight Aspen & Snowmass

Aspen Skiing Company•Concordia, MO

16h•$60,000 - $75,000

About The Position

The Conference Service Manager is responsible for overseeing all elements of servicing meetings, conferences, and events. The Conference Service Manager will oversee the smooth operation of individual meetings, conferences, events, vendor relations, and working alongside operations. This position reports to the Director of Sales.

Requirements

Bachelor’s degree in Hospitality, Event Management, or related field preferred
Minimum 4 years of catering or events management experience, preferably in a high-volume or resort environment
Exceptional organizational, communication, and problem-solving skills
Strong customer service mindset with a passion for event execution
Ability to manage multiple events simultaneously and adapt to changing priorities
Knowledge of food and beverage trends, dietary needs, and event service styles
Availability to work evenings, weekends, and holidays as needed

Nice To Haves

Proficiency in event management software or POS systems a plus

Responsibilities

Create the on-property desired event to meet and exceed clients' needs and expectations
Collaborate with other departments such as banquet, culinary, and housekeeping to ensure each piece of the event is successfully designed and accomplished
Audit time and labor daily to ensure payroll and daily labor report accuracy
Design innovative set-ups, menus, and activities for groups and quickly problem solve developing alternatives when an event issue arises
Facilitate pre and post-event meetings with group planner and the full hotel team to ensure flawless execution of each event
Demonstrate a thorough working knowledge of sales techniques including negotiating and closing skills, as well as upselling
Manage audio/visual needs and equipment and operate audio/visual as a profit center
Monitor group room blocks and pick up generating detailed resumes for all hotel operating departments
Develop relationships with outside vendors to ensure client satisfaction for all events/groups
Ensure a safe and healthy environment for our guests following all hotel policies and procedures
Other duties as assigned