Conference & Guest Services Coordinator

Creative Dining Services • Holland, MI

2d

About The Position

Creative Dining Services is seeking a Part‑Time Conference & Guest Services Coordinator for the Haworth Hotel, a 48‑room boutique hotel in downtown Holland on Hope College’s campus.

This role manages guest reservations, meetings, and hospitality events while supporting daily hotel operations and guest service.

Requirements

• Minimum of two years administrative experience
• Experience in hospitality environments
• Proven superior customer relations skills required
• Microsoft Office proficiency. Google Suite proficiency preferred.

Nice To Haves

• Google Suite proficiency

Responsibilities

• Acts as a point of contact for guest inquiries, reservations, and events.
• Supports the Catering Manager by performing catering and bartending duties as required for events.
• Handles administrative and reporting tasks in Microsoft Office and Google Suite.
• Assists the General Manager with scheduling, compliance, operations, and continuous process improvement
• Ensures high guest satisfaction and adherence to safety and company policies. Checks on room set-ups, audio-visual, and special requests to assure space is properly configured per guest, and that amenities are as ordered.

Benefits

• Free meal + drinks every shift
• Daily pay option – get paid when you need it
• 24 hours holiday pay after 60 days
• Free access to Hope College fitness center after 60 days
• Free entry to Hope College sports & campus events
• Retail discounts at the campus bookstore + markets markets

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees