Conference Center Coordinator

JLL•Charlotte, NC

1d•Onsite

About The Position

As a Conference Center Coordinator at JLL, you'll be the hands-on expert who transforms empty spaces into perfectly configured environments for meetings and events. This highly physical role places you at the center of our workplace experience operations, where your technical skills and attention to detail directly impact client satisfaction every single day. You'll execute the setup, breakdown, and resetting of event spaces while managing furniture, equipment, and storage with precision and care. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll work independently with the trust and autonomy to deliver exceptional results. Your client-facing presence means you'll interact with everyone from facility teams to executive leadership, requiring professional presentation and strong communication throughout. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you coordinate with audio visual technicians, catering partners, security teams, and fellow service providers to ensure flawless event execution that reflects our commitment to hospitality-focused excellence.

Requirements

High school diploma or equivalent
Ability to maintain professional appearance including appropriate attire and good hygiene in client-facing environments
Basic computer proficiency with Microsoft Office Suite and Outlook for communication and scheduling
Physical capability to stand and walk for extended periods while lifting up to 50 pounds and moving up to 75 pounds without assistance
Ability to utilize small hand tools to fasten and tighten equipment components safely and effectively
Strong attention to detail with the capacity to complete work accurately and efficiently under time constraints
Excellent communication, interpersonal, and customer service skills with demonstrated respect when interacting with clients and team members
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Previous experience in event setup, facilities management, or hospitality operations
Familiarity with audio visual equipment and event space configurations
Experience working independently with minimal supervision in fast-paced environments
Knowledge of workplace safety protocols and proper lifting techniques

Responsibilities

Execute setup, breakdown, and resetting of all meeting and event spaces according to client specifications and booking requirements
Move furniture and equipment including tables, chairs, staging, podiums, and other components in and out of meeting spaces efficiently and safely
Maintain meeting and event spaces in clean, well-stocked, and ready-to-use condition that consistently meets quality standards
Manage storage areas and maintain accurate inventory of furniture, equipment, and supplies to support operational needs
Complete all meeting and event setup requests in a timely manner while ensuring KPI compliance and delivering excellent customer service
Collaborate with audio visual teams, catering partners, security personnel, facilities management, janitorial services, and equipment providers to coordinate seamless event support
Assist meeting and event managers with onsite execution including facilitating support services, managing supplies, providing wayfinding assistance, and addressing event needs as they arise