Conference Center Assistant

Sidley Austin LLP•Houston, TX

20h

About The Position

Under general supervision, and working in conjunction with the Conference Center Coordinator, assists in the successful operation of the Conference Center, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serves as back up for Receptionist as required.

Requirements

High School Diploma or GED equivalent
Minimum 2 years of experience in catering, conference center, event planning
Proficiency in Microsoft Office Word and other Firm software
Able to work on multiple tasks simultaneously
Able to maintain composure in a high pressure environment
Strong customer service orientation
Flexibility in daily work schedule necessary to accommodate Conference Center and front desk requirements
Able to work overtime as needed
Able to accept responsibility and take initiative
Professional demeanor
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities

Responsibilities

Performs frequent walk throughs of the conference center rooms, coffee areas and other meeting spaces to ensure areas are clean, stocked with supplies and ready for the next meeting
Assists with all catering set-ups and break down and assists in room configurations to meet requestor’s specifications
Assists with ordering catering and coffee supplies and helps to maintain inventory
Assists with after hours conference center events as needed
Assists with inter-office functions/events and external events
Coordinates service requests with other in-house departments (e.g., Hardware Support, IT Support, Telephone Services, Office Services, Facilities) as necessary
Utilizes room scheduling system to assign conference rooms and coordinates with reception and office services as needed
Follows up with meeting hosts to confirm details prior to meeting and request missing information
Becomes familiar with daily guest list and assists with any special requests
Assists with back up reception duties as needed
Other related duties as assigned
Coordinates with receptionist for placing daily food orders with catering company and outside vendors
Ensures delivery of appropriate food and beverage service for all conference center functions