Conference Center Assistant - 10:00 a.m. – 6:30 p.m.

Sidley Austin LLP•Dallas, TX

About The Position

Under general supervision, assist in the successful operation of the Conference Center and lounges, including delivery of outstanding hospitality service to, and anticipation of needs of, internal and external clients. Serve as back-up for Coordinator and Receptionists as required. Work hours may change or be extended depending on the Conference Center requirements.

Requirements

High School Diploma or GED equivalent
Minimum 1 year of experience in catering, conference center, customer service
Proficiency in Microsoft Office Word and other Firm software
Able to work on multiple tasks simultaneously
Able to maintain composure in a high-pressure environment
Strong customer service orientation
Flexibility in daily work schedule necessary to accommodate Conference Center and reception requirements
Able to work overtime as needed
Able to accept responsibility and take initiative
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities

Responsibilities

Supports conference center operations by preparing, setting up, and resetting meeting and event spaces, ensuring rooms are fully equipped and presentation-ready.
Assists with on-site support before, during, and after meetings, events, and receptions, including food and beverage setup and cleanup, linen removal, restocking catering supplies, and breakdown of tables and chairs, as needed.
Monitors conference center spaces throughout the day to maintain cleanliness, organization, and a professional environment.
Delivers responsive, service-oriented support by anticipating needs and assisting lawyers, staff, and clients during meetings and events.
Helps with after-hours events or meetings, as needed.
Provides backup reception duties, as needed.
Performs other related duties assigned as needed by Facilities Manager, Office Manager or Conference Center Specialist.
Maintains pantries, hubs, and conference center hospitality areas to ensure they are clean, organized, fully stocked, and presentation-ready at all times.
Replenishes and rotates coffee, tea, beverages, snacks, and related supplies, ensuring freshness, proper stock levels, and adherence to expiration standards.
Cleans, sanitizes, and maintains pantry, catering kitchen, and beverage equipment (including coffee, espresso, and Nespresso machines) in accordance with established procedures, including routine and deep cleaning.
Maintains organized countertops, shelves, and storage areas, including labeling, proper rotation, and restocking of pantry and hospitality supplies.
Replenishes and maintains additional hospitality amenities, including specialty stations, e.g., mouthwash stations.
Collects and stores patio furniture cushions daily.
Supports conference center and catering operations, including coordinating food and beverage setups and ensuring timely and accurate service for meetings and events.
Monitors pantry and hospitality inventory levels, tracks usage trends, and communicates replenishment needs to maintain appropriate stock.
Receives and organizes deliveries of hospitality and pantry supplies.
Maintains organized storage areas and follows proper inventory rotation practices.