Conference and Events Coordinator

IHG

8d•$26 - $28

About The Position

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Requirements

Some Colleges plus 1-2 years sales or marketing related experience or equivalent combination of education and experience.
Knowledge of hotel sales and/or catering preferred.
Must speak fluent English.
Frequently standing up or moving within and outside of the facility
Carrying or lifting items weighing up to 25 pounds
Handling objects
Bending, stooping, kneeling
Strong oral and written communication skills
Results Oriented and self-directed
Organizational and planning skills
Strong interpersonal skills
Strong problem-solving skills
Follow verbal and written instructions, ability to communicate with guests and co-workers
Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs.
Ability to perform job functions with attention to detail, speed and accuracy
Ability to handle multiple responsibilities simultaneously
Ability to prioritize, organize delegated work and follow ensure follow through
Ability to be a clear thinker, remain calm and resolve problems using sound judgment.
Ability to work under pressure, meet guest / co-workers needs and be courteous
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team

Nice To Haves

Salesforce and Opera experience a plus

Responsibilities

Manages in-house meetings by assigning and blocking space, preparing and distributing banquet event orders (BEOs)
Follows thru with all guests needs, emailing menus, diagrams, audiovisual pricing, etc.
Responsible for all administrative duties applicable to the conference services department
Printing and copying group resumes for weekly 21-day meetings
Answer phone and assist guests or staff with needs and communicates messages to managers
Block meeting space, events and update information in Delphi
Complete Sales Contracts
Maintains supplies
Service small rooms only groups including off-site wedding blocks
Preparing and sending welcome and thank you letters to groups
Updates and corrects Group Postings
Prepares group signs, printed menus, parking passes, food labels, etc.
Attends meetings and hotel training sessions as required
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
Attend wedding tastings and assist on the floor with all groups
Perform other duties, tasks and special projects as assigned.