Condominium Community Assistant

HOATalent•Chicago, IL

About The Position

The Condominium Portfolio Community Assistant (CA) role is a FAST-TRACK MANAGEMENT opportunity. New recruits undergo an extensive training program that prepares them to manage a condominium portfolio within 6-12 months. Alongside this, CA’s provide a wide variety of support services for building Community Association Managers and work with team members, vendors, and clients to execute tasks as needed.

Requirements

Provides quality work while multitasking many different responsibilities.
Operate independently under tight deadlines and limited supervision.
Demonstrate excellent customer service, writing and communication skills.
Work with sensitive information and maintain confidentiality.
Computer proficiency to include Microsoft Office Applications (Outlook, Word, Excel), and some use of QuickBooks.
Bachelor’s degree (B.A./B.S.) in Real Estate, Business or a related field, or the equivalent combination of education and experience.
1-2 years of real estate and/or property management experience preferred.
Potential physical demands may include lifting up to 35 lbs; standing, sitting, walking, and occasional climbing.
An employee is required to work at a personal computer and/or talk on the phone for extended periods of time.
Ability to work extended/flexible hours and occasionally weekends to meet deadlines.
Ability to respond to emergencies (both during and after business hours) in a timely manner.
Local travel (Chicago). Must have a valid driver's license and reliable transportation.

Nice To Haves

Real Estate experience and Community Association Manager (CAM) and Certified Manager of Community Associations (CMCA) licenses preferred.

Responsibilities

Assist Community Association Managers with executing various building-related tasks and projects.
Schedule service and maintenance requests (plumbing, repairs, etc.).
Obtain bids for projects and meet with vendors and clients at building locations.
Update building intercoms and install nameplates for mailboxes and intercoms as needed.
Coordinate building key distribution to vendors, contractors, and clients.
Provide excellent customer service to clients, vendors, and team members.
Respond to incoming resident requests and tasks promptly and completely.
Create and distribute mass communications to residents.
Assist managers with vendor invoice inquiries and approvals.
Oversee and coordinate small internal and external projects such as key organization, etc.