Concourse Experience Manager

Stars and Strikes • Myrtle Beach, SC

136d

About The Position

Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse.

Requirements

• 1-2 years of management experience
• Friendly, outgoing and professional demeanor
• Experience in Hospitality and/or Food & Beverage is preferred
• Must be able to work weekends and holidays

Responsibilities

• Ensure a 'FUN' atmosphere
• Identify & Resolve Issues Impacting Guest Experience
• Cleaning of Location
• Compliance and Training Validation
• Overall Floor Management (bowling, bar and lane service)
• Act as Manager on Duty when Needed
• Report Product/ Service Issues
• Timecard Review
• Quality of Inventories
• Delivery Check-ins

Benefits

• Health & 401k Benefits
• Bonuses
• Paid-Time Off
• Free bowling, laser tag & gameplay!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees