CONCIERGE
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About The Position
The Concierge position is a vital role within our community, primarily focused on providing exceptional customer service and ensuring a welcoming environment for residents, visitors, and staff. This part-time role requires a warm and professional demeanor, as the Concierge will be the first point of contact for anyone entering the community. The individual will be responsible for answering incoming calls, greeting visitors, and maintaining a clean and inviting reception area. The Concierge will also manage the visitor log and ensure that all messages are relayed promptly to the appropriate individuals. In addition to front desk duties, the Concierge will assist with administrative tasks, including the creation and maintenance of resident face sheets using the Yardi system. This involves inputting resident information, updating records as necessary, and ensuring that all relevant documentation is distributed appropriately. The Concierge will also be responsible for inputting data related to resident assessments and work orders into the respective systems, ensuring that all issues related to the community's environment are communicated to the appropriate personnel. The role requires a passion for working with senior citizens and a commitment to maintaining a hospitable atmosphere. The Concierge will coordinate appointments for residents, assist with mail duties, and support the Business Office Manager with various administrative tasks. This position is essential in fostering a sense of community and ensuring that all residents and visitors feel welcomed and valued.
