Concierge

Senior Lifestyle • Briarcliff Manor, NY

95d • $19

About The Position

We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Requirements

• Previous concierge experience required.
• Ability to communicate clearly and effectively in English.
• Highly proficient computer skills, including proficiency with Outlook, Excel, and Word.
• Compassionate, professional, kind, engaging, empathetic, and helpful.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when circumstances warrant such action.
• Maintain a positive and friendly demeanor toward residents and co-workers.

Responsibilities

• Provide general assistance to residents, visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate any unusual activity to ensure the safety of the residents and property.
• Process reports for work orders, incidents, and concerns.
• Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors, and co-workers.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• Access to DailyPay application for earned but unpaid wages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Number of Employees: 5,001-10,000 employees