Concierge

Lutheran Life Communities•Arlington Heights, IL

37d•$16 - $18•Onsite

About The Position

Start a new career as a Concierge at Lutheran Home Hearthstone Assisted Living! At Hearthstone, you will start a satisfying career in a faith-based, mission-driven organization where our team members are supported and called to serve. The Lutheran Home has a culture that promotes growth and recognition and invests resources back into the team. Apply today and receive a response within 48 hours! Why choose The Lutheran Home? A mission to connect with residents, team members, and the community. Recognition for exceptional service, drive, and motivation through our unique Culture Program Embrace a culture where caring for one another is second nature. Become part of a close-knit environment where the values of support, collaboration, and shared experiences define our everyday interactions. The wage range for this position is $16/hr-$17.50/hr | Credit will be given for experience How you will make an impact: Join our team as a Concierge and play a crucial role in creating a welcoming atmosphere for residents and visitors alike. You will serve as the first point of contact, offering assistance and information with warmth and empathy. By efficiently managing inquiries, scheduling appointments, and coordinating communication, you ensure smooth operations and alleviate any concerns. Ultimately, your dedication to exceptional customer service enhances the overall experience, fostering a sense of comfort and security within the community. Schedule varies: This is a full-time role, Monday–Friday from 8am to 4pm, with occasional weekends and holidays as needed.

Requirements

High school diploma or general education degree (GED) or at least six months clerical experience and/or training; or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
Must be able to comprehend and perform oral and written instructions and procedures.
Possess intermediate personal computer skills and ability to utilize various software programs, including Microsoft Office Suite (Word, Excel, Powerpoint).
Possess exceptional Customer Service skills.

Nice To Haves

Prior experience in a Senior Living environment or working as concierge.

Responsibilities

Creating a welcoming atmosphere for residents and visitors
Serve as the first point of contact, offering assistance and information with warmth and empathy
Efficiently managing inquiries
Scheduling appointments
Coordinating communication
Ensure smooth operations and alleviate any concerns