Concierge

Lake Seminole Square•Woburn, MA

3d•$20 - $23•Onsite

About The Position

When you work at The Delaney at The Vale, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! The Delaney at The Vale is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Schedule: Part-time opportunities, weekends 7:00am - 3:00pm or 3:00pm - 11:00pm Salary: $20-$23/hour

Requirements

High school diploma or general education degree (GED) required
Familiarity with Microsoft Office Suite products
Must demonstrate excellent telephone communication skills

Responsibilities

Provide ongoing telephone coverage.
Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
Keep difficult situations from escalating.
Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
Prepare maintenance work orders as requested by residents and staff
Assist the Business Office Manager with projects/assignments.