Concierge
About The Position
Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner. Responsible for providing personalized service to every customer in accordance with the standards for the hospital. Serves as primary resource for visitors and guests seeking information, assistance or recommendations and acts as a liaison between guests and other departments in an effort to provide exceptional customer service. Verbally screens for COVID symptoms and recent testing.
Responsibilities
- Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression
- Provide personalized service to every customer in accordance with the standards for the hospital
- Serves as primary resource for visitors and guests seeking information, assistance or recommendations
- Acts as a liaison between guests and other departments in an effort to provide exceptional customer service
- Verbally screens for COVID symptoms and recent testing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
