Concierge

HumanGood • Redlands, CA

12d • $17 - $18 • Onsite

About The Position

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents’ privacy, rights and safety is maintained at all times. A day in the life may include: Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages Providing an overview of community information to those inquiries in support of the marketing and sales efforts Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.

Requirements

• Prior customer service experience
• Prior clerical/administrative work experience
• Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
• High school diploma or equivalent
• Availability that may include evenings, weekends & holiday

Responsibilities

• Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls
• Taking and communicating messages
• Providing an overview of community information to those inquiries in support of the marketing and sales efforts
• Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors

Benefits

• Full-Time Team Members: 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Part-Time/Per Diem Team Members: Medical benefits start the 1 st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees