Concierge - Full-Time (PM Shift)

PCH Hotels & Resorts•Mobile, AL

About The Position

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: Health, Dental, Vision and Life Insurance including FSA and HSA options Short and Long-Term Disability Paid holidays, Vacations, PTO and Sick Leave. 401k with matching Tuition Reimbursement Hotel and Food and Beverage Discounts And much more!

Requirements

Excellent guest relations skills.
Excellent verbal communication skills with guests and co-workers.
Detail-oriented, team player.
Ability to work well in a fast-paced environment.
Ability to work well under pressure.

Responsibilities

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best.
Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features and room amenities.