Third Shift Concierge

Terrabella Windsor Lake•Columbia, SC

1d•Onsite

About The Position

TERRABELLA WINDSOR LAKE SENIOR LIVING COMMUNITY, a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Also, responsible for promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and/or exceeding service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Requirements

High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access of a large community campus.
Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.
Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
Investigates all incidents and suspicious occurrences, filing incident report appropriately.
Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.
Secures and unlocks areas and buildings in accordance with policy and community expectation.
Notifies appropriate agencies in situations where their emergency response and support is necessary.
Sounds alarm and/or calls policy/fire department in case of fire or presence of unauthorized persons.
Assist in emergency response procedures as per community policy.
Ensures outside furniture or fixtures are secure in the event of inclement weather.
Schedules and provides transportation for residents in accordance with policy.
Delivers packages to Residents throughout Community as well as monthly billing statements.
May be required to drive the community vehicle if necessary.
Other duties as assigned.