Concierge
Harbour Village•Charlotte, NC
•$16 - $17•Onsite
About The Position
Responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. As the first face someone sees when visiting our community, our concierge team members must be hospitality-focused.
Requirements
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
Responsibilities
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Director of Administrative Services with projects/assignments.
Benefits
- Employee assistance program
- Flexible work schedule
- On the Bus Line with discounted bus tickets
- Employee discount program
- Employee appreciation bonuses
- Free employee parking
- Rewarding hospitality-driven environment
- Optional Daily Pay – Work today, get paid today
- An exceptional work environment that is both engaging and fun!
- Employee recognition programs
- Beautiful, resort-like campus on over 60 acres
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What This Job Offers
Education Level
High school or GED
