Concierge: PRN Only

Provision Living•Chesterfield, MO

About The Position

As a Concierge , you will serve as a courteous and professional first point of contact for visitors and those calling the community while supporting the team in optimizing each resident’s well-being and overall experience.

Requirements

High school diploma or general education degree (GED)
Ability to clearly communicate with residents, employees, resident families and visitors in English.
Ability to effectively response to questions from employees, managers, clients, customers and the general public.
Ability to identify problems and use problem-solving and conflict resolution skills.
Must possess general computer skills and be familiar with Microsoft Office Applications in order to set up, product and update forms.
Must possess a general appreciation of seniors and an understanding of the aging process, as well as be aware of its challenges.
Professional appearance at all times, must be friendly and interact well with other individuals.

Responsibilities

Answer incoming telephone calls
Greet visitors as they enter the community
Assist in the maintenance of files
Schedule car and bus for resident use
Schedule salon appointments
Prepare maintenance work orders and ensure prompt delivery
Answer residents’ requests for sundry items and ensure prompt delivery and accurate accounting of items purchased by residents
Maintain supply of greeting cards and stamps for resident use. Ensure accurate accounting of all items purchased by residents
Locate staff to perform valet service for residents as needed
Monitor security cameras as first-responder to resident’s Emergency Response System
Perform other tasks as assigned