Concierge (Part time)

Associa•Boston, MA

1d•$25 - $29•Onsite

About The Position

The Dartmouth Group is hiring a PART TIME Concierge to serve an upscale, high-end condominium community located in the heart of Boston's Back Bay, steps away from the Boston Common and Public Green. This is a visible, first-point-of-contact to welcome and assist all who enter the building. A high degree of professionalism and communication skills are required for success in this role. The Concierge will demonstrate an outgoing, friendly, and welcoming attitude, and will take the initiative and operate proactively when responding to needs, requests, and inquiries. The Concierge will maintain the cleanliness and safety for all by ensuring community rules and regulations are followed.

Requirements

High school diploma or GED equivalent is required.
2- years of association or hotel concierge experience.
Excellent communication skills, written and spoken.
Customer service driven and team oriented.
Proactive and takes the initiative.
Well versed in MS Office Suite (Word, Excel, Outlook).

Responsibilities

Proactively welcome homeowners, guests, and visitors as they enter the building.
Anticipate and respond to inquires and requests.
Walk and inspect lobby area to ensure cleanliness.
Ensure HOA rules and regulations are followed.
Perform various administrative and managerial tasks in support of the community's mission.
Create a positive experience for all by attending to needs and answering questions.
Monitor security and safety of homeowners, residents, and guest.
Receive, log, sort, and distribute mail, packages, and deliveries.
Enter and update work orders in the system.
Enter and update homeowner, resident, and community information in the system.
Maintain and track occupancy counts, and inventory of move-ins and move-outs.
Attend weekly meetings and provide status updates.
Document and maintain shift logs.
Submit reports.
Other duties as requested.