Concierge
About The Position
Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island! Overview This is a seasonal position from April - October. Meals & Housing provided at $19.50 per day. Come join our team as a Concierge and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.
Requirements
- Previous experience in a customer service or hospitality role
- Excellent communication, problem-solving, and interpersonal skills
- Knowledge of local attractions, restaurants, and transportation options
- Ability to multitask and prioritize guest requests
- Proficient in Microsoft Office and reservation systems
- Ability to work flexible hours including weekends and holidays
Nice To Haves
- Bilingual skills are a plus.
Responsibilities
- assist guests with various requests such as restaurant reservations
- transportation arrangements
- recommendations for local attractions
- serve as a knowledgeable resource for guests to enhance their overall experience
Benefits
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
