Concierge - Thompson Barn
About The Position
The City of Lenexa Parks and Recreation Department is currently accepting applications for Concierge staff. The ideal candidate has customer service and public relations experience. The primary working location will be at Thompson Barn, with occasional assignments at the Old Town Activity Center, City Hall, and City Special Events venues. Position Summary: The Concierge provides concierge-style services for event rentals at Thompson Barn, the Old Town Activity Center, and City Hall. Serving as the primary contact for event clients, this role ensures a seamless rental experience by assisting with setup logistics, technology needs, facility access, and general venue supervision.
Requirements
- High school diploma or GED
- Must be 21 years of age or older
- At least two years of customer service experience
- Ability to obtain First Aid/CPR/AED certification within three months of hire
Responsibilities
- Open and secure event venues before and after rentals.
- Monitor event spaces and guests to ensure policies are followed.
- Provide tours to potential renters and explain venue details, policies, and expectations.
- Assist with technology setup and troubleshooting, including microphones, Bluetooth, sound systems, projectors, Blu-ray, and cable connections.
- Coordinate with building services staff for room setups and cleanup.
- Communicate with off-duty police officers during events with alcohol service.
- Perform light cleaning and restocking of paper products, restroom counters, mirrors, and trash bins.
- Maintain knowledge of event venue, technology and amenities to assist guests.
- Report facility and technology issues, lost and found items, low inventory, and maintenance needs.
- Assist with city-sponsored events and festivals as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
