Concierge

Tarian•Somerville, MA

3d•$21 - $26

About The Position

Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services. POSITION SUMMARY: Responsible for maintaining a safe and secure environment by providing protective services, customer assistance, and incident response in support of site operations and client needs.

Requirements

Completed High School Diploma or GED
Must be able to obtain and maintain any applicable licenses or certifications
Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus
Must be able to stand and/or walk for an entire work shift
Employment Verification
For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

Nice To Haves

Previous work experience with the public in a service setting

Responsibilities

Monitor and authorize the entrance and departure of employees, guests, and other persons
Patrol and roam the Guest Areas of the venue, monitoring areas for safety and compliance with the house rules, interacting with Guests, and addressing safety and security concerns
Operate metal detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas.
Partner with fellow crew members at the end of the show to close the venue- this may include collecting recyclables from the reserved section, and picking up and properly storing event equipment such as chairs, barricades, etc.
Warn persons of rule infractions or violations
May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Apprehend and evict Guests in violation of house rules or causing a safety hazard to themselves and others.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide accommodation for guests with special needs both prior to and on the day of the show - this includes aiding people that use wheelchairs.
Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands, and designated seats/sections.
Patrol premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
Performs other job-related duties as assigned.