Concierge_ High End Luxury Building_ New York City

Guardian Security Services • New York, NY

1d • Onsite

About The Position

Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. They provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, including commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. The Concierge role is for a high-end luxury building in New York City and requires high-end experience, covering all shifts, 7 days a week. The role involves completing most or all service tasks daily, depending on the specific responsibilities.

Requirements

• Position requires high end experience
• Upon hire, employees must successfully pass a background check

Responsibilities

• Positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
• Communicate with building management and other staff to ensure smooth daily operations
• Log and keep track of both concierge and building keys for resident use or move-in/move outs
• Maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately
• Handle package deliveries, including logging and distributing, as well as external vendor deliveries
• Maintain accurate and complete shift logs ensuring proper "handover" for successful communication through shift changes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 101-250 employees