Concierge

Davidson Hospitality Group•Mackinac Island, MI

4d•Onsite

About The Position

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island! Overview This job posting is only for applicants who do not require visa sponsorship. If you do need visa sponsorship, please apply to the H2B job postings. This is a seasonal role on Mackinac Island, beginning in early April and continuing through October. Housing and meals in our onsite cafeteria available at $19.50/day. Come join our team as a Concierge and provide exceptional guest service at our one of a kind resort! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Requirements

Previous experience in a customer service or hospitality role
Excellent communication, problem-solving, and interpersonal skills
Knowledge of local attractions, restaurants, and transportation options
Ability to multitask and prioritize guest requests
Proficient in Microsoft Office and reservation systems
Ability to work flexible hours including weekends and holidays

Nice To Haves

Bilingual skills are a plus.

Responsibilities

Assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions.
Serve as a knowledgeable resource for guests to enhance their overall experience.