Concierge PT

Oakmont Management Group•Simi Valley, CA

31d•Onsite

About The Position

Oakmont of Simi Valley is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group we provide exceptional quality comfort and care with five star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents families and team members by developing a winning culture and living these values Authenticity Teamwork Compassion Commitment Resilience With communities across California Hawaii and Nevada opportunities for career growth relocation and travel are significant In addition eligible team members may enjoy the following benefits Medical Dental and Vision benefitsVacation Personal Day Sick Pay HolidaysComplimentary MealsBonus OpportunitiesCompany Paid Life InsuranceTeam Member Discount Program LifeMart401k Savings Plan with Company MatchRecognition ProgramsStudent Loan RefinancingTuition ReimbursementPet InsuranceEmployee Assistance ProgramEmergency Financial AssistanceThe Concierge is responsible for greeting visitors fulfilling resident requests arranging tours of the property answering a multi line telephone and providing clerical support to the administrative staff in accordance with the companys mission and values

Requirements

Must be at least 18 years of age
High school diploma or equivalent
Prefer two 2 years of experience in a hospitality setting or prior senior living community
Excellent customer service skills
Able to operate a personal computer and be proficient in MS Office programs Word Excel etc
Possess written and verbal skills to interact and communicate effectively with employees supervisors physicians healthcare professionals residents and their families
Must pass a Criminal Background check and Health Screening tests including physical and TB Tests
For the health and safety of our team members and residents Oakmont Management Group may require team members to vaccinate participate in daily screening surveillance testing and to wear face coverings and other personal protective equipment PPE to prevent the spread of the COVID 19 or other communicable diseases per regulatory guidelines

Nice To Haves

Prefer two 2 years of experience in a hospitality setting or prior senior living community

Responsibilities

Provide all residents guests and visitors with exceptional customer service
Answer telephones record andor direct calls to appropriate individuals in a timely clear concise and professional manner
Monitor the Emergency Alert System and immediately respond to every call
Effectively manage business center and process incoming and outgoing mail
Maintain a safe and secure environment for all staff residents and guests following established safety standards
Encourage teamwork through cooperative interactions with co workers and other departments