Concierge | Full Time Evening (Park Van Ness)
About The Position
Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), and The Milton at Twinbrook Quarter. Coming soon Hampden House (2025). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction. Do you have a passion for customer service and networking? Are you friendly with a positive attitude and strong organizational skills? If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Concierge with B.F. Saul Company & Affiliates at Park Van Ness. Under the direction of the General Manager, the evening Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors. This shift is Monday -Friday 3:00 pm - 11:00 pm. As a Concierge you are responsible for ensuring our residents' needs are met and they feel welcomed and safe when they walk into their home. Responsibilities of this position include:
Requirements
- Highschool diploma or GED.
- Related experience as a concierge or a strong customer service background.
- Ability to work under pressure.
- Strong organizational skills, attention to detail, and excellent follow-through skills.
- Strong written, verbal, and computer skills.
Nice To Haves
- Knowledge of Yardi is a plus.
Responsibilities
- Having a gracious approach to all activities.
- Always presenting a professional image.
- Greeting and responding to resident requests and inquires.
- Addressing residents' concerns in accordance with the company's customer service standards.
- Ensuring that only authorized individuals enter the building.
- Managing multiple phone lines and directing them to the appropriate destination.
- Assisting with resident packages and mail.
Benefits
- We offer our Concierge a competitive salary ($18/hr. - $21/hr. based on experience), a sales incentive program, tuition reimbursement, commuter benefits, PTO, healthcare insurance, a diverse and inclusive work culture, and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Real Estate
Education Level
High school or GED
Number of Employees
11-50 employees
