Concierge

Lithia & Driveway • Ridgeland, MS

2d

About The Position

If you are a product specialist or customer service professional who loves cars and making people happy, automotive retail might be perfect for you! Get your career in gear today! Concierge Responsibilities: Support sales representatives before, during and after the sale with focus on the customer product experience Demonstrate key technologies and explain benefits to customers Troubleshoot any customer needs or concerns with tech support Assist in test-drives to explain technologies and features of vehicle to customer Use technologies with demonstration software, including video product presenter to showcase vehicle configuration Qualifications: Experience working in product specialist role preferred Previous experience working in an automotive retail setting Excellent communication skills both written and oral Outstanding customer service skills Acceptable driving record and a valid driver's license in your state of residence We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

• Experience working in product specialist role preferred
• Previous experience working in an automotive retail setting
• Excellent communication skills both written and oral
• Outstanding customer service skills
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older required

Responsibilities

• Support sales representatives before, during and after the sale with focus on the customer product experience
• Demonstrate key technologies and explain benefits to customers
• Troubleshoot any customer needs or concerns with tech support
• Assist in test-drives to explain technologies and features of vehicle to customer
• Use technologies with demonstration software, including video product presenter to showcase vehicle configuration

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED