Concierge

RPM Living • Chicago, IL

19d

About The Position

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while organizing, coordinating, and implementing various resident services and programs.

Requirements

• Ability to work a flexible schedule, including evenings and weekends
• Excellent follow up skills via email and phone
• Yardi experience a plus
• Experience with Microsoft Office Suite including Word and Excel

Responsibilities

• Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
• Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
• Acquire a broad knowledge of the community and the surrounding area
• Marketing the property
• Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
• Assist with resident events and initiatives
• Social Media posting, Blogging, and Internet Presence
• Work as part of the site team to ensure that each event is a sociable and pleasurable environment
• Ensure that the Community Amenities area has proper inventory
• Proactive communication with the Management for issues or concerns
• Maintain work area to an appropriate level of presentation

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees