Concierge (As Needed – Variable Schedule, No Guaranteed Hours)

Christian Living Communities•Centennial, CO

5h•Onsite

About The Position

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services. Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders! We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions. At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices. We believe that by honoring and celebrating our diversity, we create unity. We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect! We are also excited to have received the “Worlds Best Workplace” designation for 2023 – 2024 which came through our own Employee’s positive feedback about our workplace! Join us as a Concierge Extraordinaire in Centennial, Colorado! We’re looking for a customer service rockstar to work on a PRN (as-needed) basis for both day and night shifts. If you have a knack for hospitality, a welcoming personality, and the ability to juggle multiple tasks with a smile, we’d love to have you on board!

Requirements

Excellent customer service skills with a genuine desire to exceed guest expectations
Strong verbal and written communication abilities
Flexibility to work various shifts, including days, nights, weekends, and holidays as needed
Proven problem-solving skills and ability to think on your feet
Keen attention to detail and commitment to accuracy
Proficiency in basic computer applications and property management systems
Ability to multitask effectively in a fast-paced environment
Professional appearance and demeanor
Ability to stand for extended periods and occasionally assist with luggage

Nice To Haves

High school diploma or equivalent preferred
Previous experience in hospitality or customer service is a plus
Knowledge of the local Centennial area and surrounding attractions is highly desirable
Multilingual abilities are a valuable asset

Responsibilities

Master the phones – Answer calls, take messages, and connect people like a pro.
Roll out the welcome mat – Greet visitors, sign them in, and make them feel right at home.
Be a human GPS – Help residents, guests, and vendors find their way around.
Sort and deliver mail – Because getting the right letter to the right person is an art!
Tackle office tasks – Type up memos, update directories, and keep things running smoothly.
Stay on top of reservations – Schedule events, book guest apartments, and keep the calendar in check.
Keep things organized – Maintain records, directories, and even birthday lists (so no one misses a celebration!).
Share the inside scoop – Provide brochures and info to anyone curious about the community.
Be ready for anything – Handle emergency calls, monitor security, and keep an eye on things during rounds.
Manage work orders – Make sure maintenance requests get where they need to go.
Keep the office stocked and running – No one likes a missing stapler or a jammed printer!
Bring the good vibes – Whether it’s helping a resident, chatting with a visitor, or assisting a teammate, your positive energy makes a difference.
Jump in where needed – Every day brings something new, and you're up for the challenge!