Concierge Saturday/Sunday 7AM-3PM - Millennium at National Landing
About The Position
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com . JOB DESCRIPTION SUMMARY Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. JOB DESCRIPTION Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. Assists the community team with scheduling, planning and organizing resident activities and programs. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Responsibilities
- Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
- Assists the community team with scheduling, planning and organizing resident activities and programs.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Benefits
- 401(k) with Company Match (eligibility required)
- Employee Assistance Program
- Paid sick time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
