Concierge

Associa • Atlantic City, NJ

11d

About The Position

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some
corporate office settings. They are the visible point person for
the business enterprise and are there
to be available to guests/customers at all
times. They may be considered to be upscale, high-end
information desk
employees. The Concierge will need a strong familiarity with the surrounding
area to provide directions. They may need to know bus, train, and subway
schedules as well. The Concierge also performs other services for
guests/customers, which may involve tasks such as receiving packages at a hotel
for a guest, or ensuring that a guest’s dry cleaning is picked up or dropped
off.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience

Responsibilities

• Welcomes guests/new customers to facility.
• Performs various administrative/managerial tasks in support of facility's mission.
• Creates a positive experience for guests by attending to needs and answering questions.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED