Concierge - On-Call
About The Position
We're looking for On Call Concierge like you! Receptionist, concierge and front desk experience required! Must have availability for multiple days during the week and Sat/Sun Wage Rate : $19.48 to $21.53 per hour commensurate with experience. Great Benefits Include : Roundtrip shuttle transportation from Ft Totten and Friendship Heights Metro stations for all employees. Parking is available. On-Call Onsite CPR Training Well-being Model Certified Dementia Practitioner Training Free Use of Community Pool and Fitness Center Training and Growth Opportunities Tickets to Work Available for select employees About Ingleside at Rock Creek Ingleside at Rock Creek is a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work . We are CARF Certified , and Sage certified. Job Summary: The Concierge is primarily responsible for receiving and relaying incoming and outgoing calls from the and for greeting residents and visitors to the Community. Additional duties include administrative and clerical support. This position is based on the principles of a strengths-based, person-centered approach that recognizes and tailor’s interactions to a person’s best abilities, supporting their overall well-being through providing meaningful social interaction, and other tasks as designated. The Concierge is responsible for providing exceptional customer service, utilizing courtesy, dignity, and respect in all the following responsibilities:
Requirements
- High School education.
- Proficient use of the English language in both verbal and written forms.
- Must possess a warm, outgoing personality.
- Proficiency in the use of MS Office applications.
- Receptionist, concierge and front desk experience required!
- Must have availability for multiple days during the week and Sat/Sun
Responsibilities
- Receive guests and screen visitors to the community.
- Announce visitors and guests as needed to staff or residents as appropriate.
- Monitor Lifeline system.
- Respond to emergencies by calling 911, calling the appropriate staff member to respond and writing incident reports as required.
- Review daily "check-in" report and contact residents as needed.
- Ensure that the Concierge desk, lobby and entry areas are maintained in a neat, orderly, and welcoming manner.
- Assist in creating an atmosphere of warmth and present a welcoming demeanor.
Benefits
- Roundtrip shuttle transportation from Ft Totten and Friendship Heights Metro stations for all employees.
- Parking is available.
- On-Call
- Onsite CPR Training
- Well-being Model
- Certified Dementia Practitioner Training
- Free Use of Community Pool and Fitness Center
- Training and Growth Opportunities
- Tickets to Work Available for select employees
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
