Concierge

The Michaels Organization • Manchester, NH

1d • $18

About The Position

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.
Responsible for providing customer service to residents, guests, prospects, vendors/contractors, and all who enter the building.

Requirements

• 6 months or more of customer service experience.
• High School Diploma or equivalent.
• Must have excellent organization skillsMust present professional business appearance

Responsibilities

• Pleasantly acknowledge anyone entering the building, including residents, prospective residents and residents' guests.
• Notify residents of any visitors.
• Responsible for keying residents, visitors and contractors to their desired floor in the elevator if required.
• Answer the phone when the office is not open and take messages.
• Responsible to track vendor and resident keys that are checked out by contractors.
• Help residents to dispose of trash that is too large to fit in the trash chute.
• Deliver newspapers and other information to residents.
• Hold mail for residents away on vacation and keep, track and disperse packages, dry cleaning or other services for residents.
• Address resident noise complaints, etc., and communicate issues to management via incident reports.
• Responsible for cleaning the lobby, desk area, lobby bathroom, coffee room, elevators and elevator lobbies as needed.
• Take maintenance requests and page maintenance as needed for emergencies.
• Handle leasing inquiries (phone and walk-in) and provide leasing information, including brochures and floor plans, to prospective residents when office is closed. Relay prospective residents' contact information to office staff.
• Other duties as requested by Management.

Benefits

• competitive wage
• a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc.
• generous paid time off
• a 401 (k) plan with a company match
• Michaels Employee Scholarship Program
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees