Concierge

Benchmark Senior Living•Lincoln, MA

3d•Onsite

About The Position

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality.

Requirements

High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.
Excellent telephone communication skills

Nice To Haves

Hotel/Resort experience a plus.
Demonstrated passion for serving people.

Responsibilities

Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
Pays great attention to detail, is observant and intuitive.