Concierge, Full Time Evening | Hampden House
About The Position
As a Concierge you are responsible for ensuring our residents' needs are met and they feel welcomed and safe when they walk into their home. Responsibilities of this position include: · Having a gracious approach to all activities. · Always presenting a professional image. · Greeting and responding to resident requests and inquires. · Addressing residents' concerns in accordance with the company's customer service standards. · Ensuring that only authorized individuals enter the building. · Managing multiple phone lines and directing them to the appropriate destination. · Assisting with resident packages and mail.
Requirements
- Highschool diploma or GED.
- Related experience as a concierge or a strong customer service background.
- Ability to work under pressure.
- Strong organizational skills, attention to detail, and excellent follow-through skills.
- Strong written, verbal, and computer skills.
Nice To Haves
- Knowledge of Yardi is a plus.
Responsibilities
- Having a gracious approach to all activities.
- Always presenting a professional image.
- Greeting and responding to resident requests and inquires.
- Addressing residents' concerns in accordance with the company's customer service standards.
- Ensuring that only authorized individuals enter the building.
- Managing multiple phone lines and directing them to the appropriate destination.
- Assisting with resident packages and mail.
Benefits
- tuition reimbursement
- commuter benefits
- PTO
- a diverse and inclusive work culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
