Concierge-PD

Catholic Health • Rockville Centre, NY

42d • $27 • Onsite

About The Position

Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit.
As a Concierge you’ll be the warm, welcoming face that supports patients and visitors throughout their visit.

Requirements

• High school diploma required
• Customer service or hospital experience preferred
• Strong communication and interpersonal skills
• Compassion and professionalism in sensitive situations
• Ability to multitask and thrive under pressure
• Comfortable working independently
• Basic computer proficiency

Nice To Haves

• Customer service or hospital experience preferred

Responsibilities

• Greet and assist patients and visitors upon arrival
• Escort guests to their destinations
• Provide basic patient and facility information
• Support patient concerns in partnership with Patient Relations
• Answer front desk calls and take messages
• Manage mail and deliveries as needed

Benefits

• Competitive pay with shift differentials
• Flexible scheduling to fit your lifestyle
• Supportive, team-oriented environment
• Opportunities to gain experience and grow within the organization
• generous benefits packages
• generous tuition assistance
• a defined benefit pension plan
• a culture that supports professional and educational growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED