Concierge
About The Position
Key Responsibilities of the Concierge: Serves as a local information source for guests. Provides information about special events within the resort and the surrounding area. Maintains adequate supply of brochure rack items in a clean, well-organized manner. Answers all incoming calls to the guest service desk. Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements. Assists guests with questions and concerns, makes suggestions and identifies possible solutions. Incorporates safe work practices in job performance. Performs other duties as required. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Regular and reliable attendance. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Regular and reliable attendance.
Responsibilities
- Serves as a local information source for guests.
- Provides information about special events within the resort and the surrounding area.
- Maintains adequate supply of brochure rack items in a clean, well-organized manner.
- Answers all incoming calls to the guest service desk.
- Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
- Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
