Concierge (Webster Campus)- Per diem

St. Ann's Community•Webster, NY

1d•$16 - $20•Onsite

About The Position

Join us in caring for the most important people on Earth. We reward hard – working and caring professionals with competitive pay, great benefits and career growth opportunities. St. Ann’s Community is currently looking for a per diem Concierge for the beautiful Independent Living Facility, The Glen, located on the Cherry Ridge campus in Webster, NY. The purpose of this position is to perform the duties of a concierge at the Cherry Ridge main desk, to include the operation of a multi-line phone, monitoring of security, operating a computer, using Vision/Unity programming and administrative support for the Resident Relations Supervisor.

Requirements

High School Diploma or GED
Must be competent with Microsoft Office application (word, Excel, Outlook, PowerPoint) and familiarity with Publisher

Nice To Haves

2 year College or Technical school preferred

Responsibilities

Operates quickly and professionally a multi-line phone.
Welcomes residents, families, visitors in a pleasant and professional manner
Places calls for specified persons with restricted phones.
Contacts persons carrying pagers as necessary and / or requested.
Operates a paging system and two-way radio to locate personnel, announce fire alerts, and medical emergencies.
Updating all resident files in the computer and all front desk manuals weekly.
Carries the responsibility of informing necessary persons when any of the many alarms in the reception area should sound
Creates and maintains an informational “concierge” book to help residents with services information available within the community
Logs office supplies needed, creates and forwards requisition for needed supplies
Relays all messages received during and after office hours.
Processes delivery of packages, plants and other material accepted.
Maintains activity sign up list as designated by Resident Relations Supervisor
Writes work requests for residents when requested and give to the Facilities Staff
Maintains all telephone and emergency contact lists
Assists secretary in maintaining the census binder
Performs administrative support duties to the Resident Relations Supervisor, to include; typing, calendar creation, flyer creation, using the computer, memos, sorts and processes delivery of mail making copies and using the fax machine for residents and staff, assist in the training of new operators.
Receives requests for transportation, enters info on transportation request sheet in full, getting all information
Facilitates communication amongst all interdisciplinary team members
Assists other administrative personnel at Cherry Ridge with major projects as needed
Periodically assists with the activities dept.