Concierge, Herald Square - Part Time

Macy'sNew York, NY
Onsite

About The Position

As a Visitor Center Professional at Macy’s you are the most critical link in ensuring that our visiting National and International customer’s experience in our store is nothing less than Magical.

Requirements

  • No Education or Experience Required
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Exceptional customer service skills
  • Present a professional image consistent with Macy's brand values

Nice To Haves

  • Prior experience in sales, administrative, or travel/hospitality preferred
  • Knowledge of a second language helpful

Responsibilities

  • Provide concierge-style service at all times including in-store directions, product information, guest services information and sales; accountable for performing register transactions and participating in the daily opening and closing sales process
  • Learn and maintain current knowledge of store’s services, layout, products, marketing programs and media plans
  • Commitment to building customer relationships
  • Assist with driving sales, marketing shopping packages and group tours
  • Accountable for visitor center tracking, reporting, ordering and distribution of materials (including 10% savings coupons in store)
  • Manage convention group business, including solicitation, follow-up and shipment of collateral
  • Assist with in-store and external Tourism related events as needed
  • Dependable attendance and punctuality

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service