Concierge

The Related Companies L.P • Chicago, IL

298d • $21

About The Position

Related's Luxury Building, located in Chicago, is seeking a Concierge to join their team. Responsibilities include creating a luxury environment and exceeding expectations in all hospitality services. The Concierge will approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner. They will respect the privacy, time, and resources of each resident, communicate resident concerns to property management and Related's Corporate Office, monitor security systems and cameras, conduct inspections of the property and report any incidents or damages, maintain accurate records of incoming and outgoing packages and deliveries, and maintain accurate and complete shift notes and 'pass-on' logs to ensure successful communication through shift changes.

Requirements

• 1-2 years' experience in the hotel, hospitality, and service industries
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

Responsibilities

• Creating a luxury environment and exceeding expectations in all hospitality services
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Respect the privacy, time and resources of each resident
• Communicate resident concerns to property management and Related's Corporate Office
• Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages
• Maintain accurate records of incoming and outgoing packages and deliveries
• Maintain accurate and complete shift notes and 'pass-on' logs to ensure successful communication through shift changes

Benefits

• $21.35 hourly
• Local 1 Union Benefits

What This Job Offers

• Industry: Real Estate