Concierge & Valet

Associa • Columbus, OH

20h

About The Position

A Concierge & Valet Services Associate is a customer service professional who serves as the visible point person for a high-rise residential community. This role combines the traditional responsibilities of a concierge with valet service duties to provide a seamless, upscale experience for residents and guests. The associate is available to always assist, offering personalized support, local area expertise, and hands-on service.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong professional communication skills (phone, written, verbal).
• Excellent customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Familiarity with basic vehicle handling and safety protocols.
• Self-motivated, proactive, detail-oriented, and a team player.
• High School Diploma or GED required.
• 1–3 years of related experience in hospitality, customer service, or valet operations.
• Valid driver’s license with a clean driving record (required for valet duties).

Responsibilities

• Welcome and Greet: Warmly welcomes residents, guests, and visitors to the facility, ensuring a professional and friendly first impression.
• Valet Services: Safely Park and retrieve resident and guest vehicles. Maintain valet logs and ensure proper handling of keys. Assist with loading/unloading luggage or packages as needed.
• Resident Support: Receive and manage package deliveries at the front desk. Coordinate dry cleaning pickup/drop-off and other personal errands. Create reservations for building amenities (e.g., lounge, fitness center, guest suites).
• Administrative Tasks: Perform various administrative and managerial tasks in support of the facility’s mission. Maintain accurate records and logs related to concierge and valet services.
• Local Expertise: Provide directions and recommendations for dining, entertainment, and services in the surrounding area.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED