Concierge Supervisor

Noble House Hotels & Resorts•Jackson, WY

33d•Onsite

About The Position

Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job The Concierge Supervisor position handles supervision of the Concierge Staff under the Front Office Manager and will also be responsible for maintaining correspondence with local vendors. In addition, as Lead Concierge, the Candidate will provide training, create literature, and handle day to day activities of the Concierge Desk by communicating and arranging third party activities, transportation, and dining requests, among other duties. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.

Requirements

Extensive knowledge of local businesses, area attractions, and community events.
Are eager to learn and take pride in your work.
Are reliable, have a flexible mind-set and like to smile.
Have prior administrative experience.

Responsibilities

supervision of the Concierge Staff under the Front Office Manager
maintaining correspondence with local vendors
provide training
create literature
handle day to day activities of the Concierge Desk by communicating and arranging third party activities, transportation, and dining requests