Concierge ~ Senior Living Community ~ Applewood

Morningstar Senior Living • Lakewood, CO

311d • $19 - $20

About The Position

The Concierge at MorningStar Senior Living is responsible for greeting and assisting visitors, families, and residents, answering telephone calls, providing information, and taking messages as required. The role includes sorting and distributing mail, typing files, stuffing envelopes, and handling correspondence. The position is part-time, scheduled for Tuesday to Thursday from 3:30 P.M. to 8:00 P.M. The individual in this role is expected to carry out their duties in accordance with federal and state regulations and established company policies and procedures.

Requirements

• Demonstration of Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• At least one year of front desk/reception related experience preferred.
• High school or equivalent preferred but not required.
• Knowledge of typing, filing, and use of office equipment.
• Knowledge regarding resident rights and confidentiality.
• Ability to meet the public and answer questions.

Nice To Haves

• Friendly, courteous, patient, and understanding demeanor.
• Ability to work well with people including staff, residents, and families.
• Strong organizational and prioritization skills.

Responsibilities

• Greet visitors and family members and provide non-confidential information requested.
• Answer the telephone promptly using the appropriate greeting for the community.
• Sort mail and distribute to appropriate departments.
• Type and file correspondence and other information as needed.
• Adhere to and interpret resident's rights.
• Adhere to and interpret the personnel policies.
• Use of computers, calculators, copy machines, postage machines, etc.
• Express concern and compassion for residents and families.
• Escort people, if necessary, to resident's suites and other areas.
• Other duties as assigned.

Benefits

• Health Insurance offerings such as medical, dental, and vision insurance.
• Other Insurance offerings such as life, disability, accident, and critical illness insurance.
• 401k plan with matching.
• HSA options.
• Employee assistance programs.
• Paid sick, vacation, and birthday.
• Career development programs and opportunity for advancement.
• Charitable and philanthropic opportunities.
• Tuition Reimbursement.
• Free shift meal.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED