Concierge (Seasonal) - Waldorf Astoria Park City

Hilton • Park City, UT

110d

About The Position

Waldorf Astoria is looking for a Concierge to join the Front Office Team in Park City! With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining. Classification: Seasonal Full-Time. Shift: Various - must have availability to work weekdays, weekends, and holidays.

Requirements

• Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency.
• Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.

Responsibilities

• Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests.
• Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials, as needed.

Benefits

• Discounted Epic Local Ski Pass
• Drastically discounted spa services
• Complimentary meals on duty
• Worldwide travel perks up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts
• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation