Concierge – Seasonal Advisor

Aritzia

2d•$22

About The Position

Have an eye for style? We are hiring Seasonal Advisors at our Concierge Centre in Toronto, ON to start April/May 2026. Apply today — your lifelong career in fashion might launch here. Note: The Talent Acquisition team will be in touch with successful applicants starting March 2026. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here. We’re proud to offer industry leading wages starting at $22/hr. with unlimited growth potential at Aritzia. You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success. As a top performer you will have the opportunity to join the team permanently or be invited back next season. THE ROLE As a Seasonal Concierge Advisor, you will: Deliver world-class client service across all channels including Live Chat, Phone, and Email Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries efficiently, ensuring the highest levels of satisfaction Meet and exceed established performance targets

Requirements

The passion for providing world-class client service and building long lasting client relationships
An aspirational sense of individual style
The desire to thrive on a high-performance team
The commitment to learn and apply Aritzia’s values and standards
The ability to communicate effectively in English (written and verbal)
The aptitude for learning and navigating diverse technology systems
The ability to start throughout April and May
The ability to work 30 hours per week for mandatory training in your first two weeks
Training is typically scheduled Monday to Friday from 8:00AM – 2:00PM or 2:30PM – 8:30PM EST
The ability to work shifts within our operating hours of 9AM - 9PM EST (including evenings and weekends). Note hours of operation are subject to change based on business needs.
No extended time off from May through July during our peak sales events
Actual hours scheduled each week will depend on your availability and business volumes.

Nice To Haves

Retail, contact centre, customer service or hospitality experience is considered an asset.

Responsibilities

Deliver world-class client service across all channels including Live Chat, Phone, and Email
Sell clothes and earn client confidence through unparalleled styling expertise
Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
Meet and exceed established performance targets