Concierge - Sage Lodge

Columbia Hospitality • Pray, MT

273d

About The Position

As a Concierge, you will organize guest itineraries and create exceptional experiences. Combined with your retail expertise, communication, and conflict management skills, your professional presence will build strong relationships with your community.

Requirements

• Previous experience in customer service roles required.
• The ability to read, write and speak English fluently is required to read, analyze, and comprehend simple instruction, short correspondence and memos.
• Proficiency in Microsoft Office applications, especially Word and Excel preferred.

Responsibilities

• Maintains up to date information of events, both current and future, occurring in region.
• Establishes professional familiarity of personal preferences, likes and dislikes of guests.
• Answers the telephone in a pleasant and professional manner within three rings.
• Coordinates requests, comments and reservations.
• Communicates key updates and information to team members and management in a timely manner.
• Maintains a clean, neat, organized and orderly offices and desks at all times.
• Responds to all guest's requests in an expeditious, courteous and professional manner.
• Responds to all emails within 24 hours.
• Includes retail duties.

Benefits

• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Industry: Accommodation