Part Time Concierge/Receptionist

The Manor Assisted Living Community•Little Rock, AR

About The Position

Our luxury assisted living community is in need of a Concierge. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families and providing support to sales and marketing and the business office. The Manor is an equal opportunity employer. All of our full-time positions offer a complete benefit package that includes a full range of insurance options, flexible spending accounts, 401K, paid holidays, etc. Duties include but are not limited to: Be involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances. High priority should be given to tours, securing reservations, and occupancy. Ensure that community is always tour ready. Be conscious of apartment availability. Be knowledgeable of policies and procedures. Cooperate with inter-departmental personnel, as well as other community personnel to ensure that all services can be adequately maintained to meet the needs of the residents. Assist Business Office Director and Executive Director with all HR functions. Assist Business Office Director and Executive Director with all Payroll functions. Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.

Requirements

must be a high school graduate or equivalent education is preferred.
must be able to pass a criminal background check and meet all health and state requirements, including TB testing.
Word processing, spreadsheet, and email skills.
Applicant must be able to pass a criminal background check and meet all health and state requirements, including Drug & TB testing.

Nice To Haves

Preference is given to persons with higher learning degrees in business, communications, hospitality and/or related fields.
Minimum one (1) year customer service/concierge experience is desired.
Experience in the senior living industry preferred

Responsibilities

graciously greeting community visitors
addressing the questions or concerns of prospective or current residents and families
providing support to sales and marketing and the business office
Be involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
High priority should be given to tours, securing reservations, and occupancy.
Ensure that community is always tour ready.
Be conscious of apartment availability.
Be knowledgeable of policies and procedures.
Cooperate with inter-departmental personnel, as well as other community personnel to ensure that all services can be adequately maintained to meet the needs of the residents.
Assist Business Office Director and Executive Director with all HR functions.
Assist Business Office Director and Executive Director with all Payroll functions.
Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.